Shipping policy
AUSTRALIAN SHIPPING
FREE SHIPPING FOR ALL ORDERS OVER $120 AUSTRALIA WIDE
- Australia Post Standard Post = $9.95 AUD
- Express Post : Up to 500g = $14.95 AUD / Over 500g = $19.95 AUD
This postage cost includes a cardboard box or padded mailer, plastic-free packaging and carbon neutral delivery to your door.
You will also be supplied with a tracking number and email updates of the progress of your shipment. We use Australia Post or Sendle to send out our orders across Australia.
It can take approximately 1-4 business days for Metro and 4-6 business days for Rural to receive depending on where you are located.
You will also be supplied with a tracking number and email updates of the progress of your shipment.
Processing of order:
If your product is in stock, we will post to you by the next business day.
INTERNATIONAL SHIPPING
We use Australia Post Standard Post with Tracking Service to send out our orders across the World. If your product is in stock, we will post to you by the next business day.
Shipping times vary according to the country you reside in however you will receive a tracking number by email to keep up to date with when to expect your order.
International shipping rate is based on delivery location and order weight and is calculated at checkout.
If your product is in stock, we will post to you within 2 business days after placing the order.
Australia Post International delivery zones | Estimated Time frame
- Zone 1: New Zealand - 8 -12 business days
- Zone 2: Asia Pacific - 6-10 business days
- Zone 3: US & Canada - 6-10 business days
- Zone 4: UK & Europe - 8-12 business days
- Zone 5: Rest of World - dependant on location.
Please note the above time frame is an estimate only and is subject to unforeseen delays.
If your order is subject to customs or quarantine inspection, please note that we cannot take responsibility for any opening or repackaging of goods, as this process is outside of our control. Returns or exchanges cannot be accepted on this basis.